Most Vizio TVs eventually have the same problem: the remote control stops working.
There are multiple cases of Vizio TV owners stating they’ve had this issue, with some claiming it’s been happening for months!
Fortunately, there is a quick fix that will help about 90% of Vizio TVs that don’t work.
How To Fix A Vizio TV Remote That Doesn’t Work
If your Vizio TVs remote control isn’t working, take off the battery panel, remove the batteries, and hold down the power button for at least 30 seconds. Once you’re done, press all of the buttons on the remote a few times. Lastly, try a new set of batteries and you should be good to go.
You can try this multiple times if it doesn’t work immediately. And if you’re still having trouble after that, try our other troubleshooting solutions.
Remove batteries from remote control
On the back of the Vizio remote control, remove the panel covering the batteries and then remove the batteries from it.
Hold down the power button on the remote for 30 seconds, then press it about 5 times after.
NOTE: This will drain any residual power from the remote control and soft reset it.
Now, try putting the batteries back in (if they look okay) and see if it works — if not, try a new set of batteries.
Make sure the IR sensor is working correctly
Like most other brands, Vizio TV remotes send signals to the TV using an infrared (IR) light.
This is how the television understands your remote control input and what to do.
The IR sensor is typically near the bottom left of your television, but sometimes near the bottom right of your television.
To make sure it’s working properly, try this:
- Have your remote control, a smartphone, and your television handy.
- Open the camera app on your phone and look at the remote through the screen.
- Press a few different buttons on the remote control.
- If you see a red light, the remote works fine, and it may be an issue with the IR sensor.
- If you don’t see a red light, the remote may be defective, or the batteries may be dead.
NOTE: It’s important to make sure nothing is blocking the IR sensor on the TV.
Something in the way of the IR sensor, whether it’s a wall, electronic, or something else, could interfere with the signal.
If that’s the case, make sure to move around your setup until the IR sensor is in a spot where the remote control can see it.
Press all buttons on the remote control
This one will sound peculiar at first, but you must try this step.
It’s common for the buttons on a remote control to get stuck, so this will help get rid of any jams causing issues or draining your batteries.
And if that didn’t work, put the remote face-down on a flat surface and press down on it a few times.
Power-cycle your Vizio TV
If those settings didn’t fix the issue, the next step is to try power cycling your Vizio TV.
Disconnect your TV from the wall and wait 60 seconds. After a minute, plug your TV back into the outlet. This will give your Vizio TV a soft reset, and it should fix any lingering issues your television is having.
NOTE: This is more effective than just turning the TV on and off.
Check for Liquid Damage
Liquid Damage is a common occurrence that can cause your remote control to no longer work.
If liquid has entered the remote, it can cause an array of issues such as battery damage or the inability to click buttons on the remote control.
Now, there are two options to solving this: fixing the remote control (DIY), or purchasing a replacement (we’ll cover this more later).
To fix the remote, you want to remove the batteries then hold down the power button on the remote for 30 seconds.
After this, you’ll want to carefully clean the remote by dipping a q-tip in 99% isopropyl alcohol and wiping down where the water damage has occurred.
This can be tricky so take your time, be extra careful, and contact Vizio technical support if you have any specific questions.
Contact Vizio Technical Support
Still no luck? Try contacting Vizio customer support.
They may offer more help for your particular model, or even have a recommendation not listed in this post, such as replacing internal components like your power supply.
If the issue can be resolved over the phone or by sending your TV in for service, the Vizio customer service staff may be able to assist you.
Purchase A Universal Remote Control
Another option is to buy a replacement remote control from the store.
You’ll want to pick up a universal remote and make sure it works with Vizio TVs before purchasing (almost all of them do).
Then, set it up using the instructions provided.
If you’re asked for a code, enter 0000.
If your Vizio TV remote control isn’t working, there are quite a few different troubleshooting solutions we’ve listed above.
It’s best to try the fixes in this order to save yourself money and time:
- Remove batteries from remote control
- Make sure the IR sensor is working correctly
- Press all buttons on the remote control
- Power-cycle your Vizio TV
- Check for Liquid Damage
- Contact Vizio Technical Support
- Purchase A Universal Remote Control
Each of these solutions are to help a specific problem, so don’t skip any if you’re having problems with your Vizio remote control!
Hi, I’m Samuel Park. I’ve worked in tech for over 12 years, and I founded TechMaestro to help you with your tech issues. Hope you find the site helpful 🙂