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How To Fix LG TV WiFi Is Turned Off Issue (Fast Solution)

By • October 23, 2023

In this article, I’ll show you how to fix your LG TV “WiFi Is Turned Off” error message in 5 minutes or less.

Once you’re finished, you’ll be able to use all the functionality your LG Smart TV has to offer!

How To Fix LG TV WiFi Is Turned Off Error

To fix the “WiFi Is Turned Off” error message on your LG TV, you’ll want to restart the TV, and check your WiFi, router, date & time, country, and DNS settings. If that doesn’t work, straighten the WiFi wires on your television, update the software, and factory reset the TV.

Restart LG TV

When your LG TV isn’t working correctly, the first thing you should do is restart the television.

Smart TVs often have software bugs, and restarting the TV can solve most of these issues in a few minutes!

But since most remote controls don’t include a restart button, you’ll want to do it manually.

Here’s how to restart your LG TV:

  1. Unplug the power cord from the outlet for a full 60 seconds.
  2. While unplugged, press and hold the power button on the TV (NOT the remote) for 30 seconds.
  3. Plug the television back in and the WiFi issue should be resolved.

Check Your WiFi Settings

If restarting your television didn’t work, you should double-check your WiFi settings and make sure everything is entered correctly.

And once you confirmed the network and password settings, you’ll want to ensure the WiFi is turned on.

To check this, turn on the television and follow these instructions:

  1. Press the Gear icon on your remote control.
  2. Scroll down until you see Network settings.
  3. Enter your WiFi information and click Connect.

RELATED POST: LG TV Won’t Turn On? (Try These 7 Common Fixes First)

Restart Your Router

If your other devices aren’t able to connect to the internet either, it’s likely an internet problem.

Whether it’s the WiFi connection, your modem, or your router, you’ll want to restart the modem and router for a full minute.

Once the 60 seconds are up, plug them back in and see if it fixes the issue. If not, you’ll want to call your internet service provider (ISP) and see if it’s an issue on there end!

Change Date & Time Settings

A known bug in some LG TV models causes the time to reset after a reboot. For example, if your television loses power and then turns back on, the clock could be empty. You’ll have to set the time manually if this happens to you.

  1. Press the Gear icon on your remote.
  2. Select All Settings then General.
  3. Choose Time & Date then Change Time Zone.
  4. Click Next and set your correct time zone.

This will fix any WiFi connectivity issue caused by the specific bug!

Change Country Setting

If your LG TV’s location is set to “Set Automatically,” you might run into WiFi connection issues.

You can reset this to help fix the issue and turn the WiFi on your LG TV on.

Here’s how to change your TV location settings and fix it:

Settings > All settings > General > Location > LG Service Country

Once you’re here, you want to choose any random country from the list — this will restart your LG TV.

After the TV turns on, choose the country you’re located in.

The TV should reset again, then reselect “Set Automatically.”

Now, re-enter your WiFi network information, and you should have WiFi on your TV.

Update DNS Settings

Another solution for an unreliable connection is changing the DNS Settings on your television.

  • Press the Gear icon on your remote.
  • Go to Network & Internet then Network Status.
  • Click Edit then change automatic to manual.
  • Input 8.8.8.8 then press Enter to connect to the internet.
Setting DNS settings on LG Smart TV.

Straighten The Wires In Your TV

Sometimes on older LG TV models, the crimped WiFi cable inside the TV will stop working which causes the “WiFi is turned off” error message.

Here’s how to fix it:

  1. Lay your LG TV on a flat surface, with the screen facing down.
  2. Remove the back of your TV.
  3. Make sure the flat silver cables coming from the WiFi module at the bottom are in working order. Straighten them if they are twisted, folded, or bent. Make sure to not pull them out of the WiFi module.
  4. Put the back of your TV on and reconnect to WiFi.

Update The Software

Sometimes, your WiFi issues boil down to outdated software.

Since you need an internet connection to update your Smart TV, you’ll want to plug in an ethernet cable to download and update your LG TV.

To do this, follow these instructions:

Settings > All settings > General > About this TV > Check for Updates

If there is an update available, update your TV and wait a few minutes for it to complete!

Factory Reset The LG TV

If you’ve exhausted all the other troubleshooting solutions, it’s time to factory reset your LG Smart TV.

Here’s how you can do this:

  1. Press the “Home” button on your remote control.
  2. Select “Settings” near the screen’s top right.
  3. Go to “All Settings” then “General”.
  4. Press “Reset to initial settings”.

NOTE: This will remove all applications and account settings from your television. Please note any important information before factory resetting the TV.

Final thoughts

That’s everything you need to know about how to fix your LG TV “WiFi Is Turned Off” error message.

For starters, simply restart your television and see if that fixes the issue.

If not, try the other solutions we’ve put together instructions for:

  • Check Your WiFi Settings
  • Restart Your Router
  • Change Your Date & Time Settings
  • Change Country Settings
  • Update DNS Settings
  • Straighten The Wires In Your TV
  • Update The Software
  • Reset The TV to Factory Settings

Hope you found the article helpful!