Most Hisense TVs eventually face the same issue: they won’t turn on.
There are countless cases of Hisense TV owners claiming to have experienced this problem, with some claiming it’s been happening for years!
Luckily, there is a fast fix that should fix about 80% of Hisense TVs that won’t turn on.
How To Fix Your Hisense Smart TV Not Turning On
If your Hisense TV won’t turn on, you’ll have to power-cycle the television. To start, unplug your television from the wall. Then press and hold the power button on the TV for about 15 seconds. After the time is up, release the button and wait another 30 seconds. Now, plug the TV back in, and it should be fixed!
Unplug your Hisense TV from the wall
No matter which Hisense TV model you own, the most common way to get the television to turn back on is to unplug it from the wall outlet.
It’s crucial to wait 60 seconds after unplugging it. Before plugging it back in, be patient and wait until it has been at least a minute, or else it may not work.
In the meantime, find and hold the power button on your Hisense TV for 30 seconds while it’s unplugged. Make sure that you’re pressing your TV’s power button and not the power button on your remote control.
You may find the power button on the back of your TV, on the front panel, or on either of the sides. It’s typically located near the channel and volume buttons.
Your TV will soft reset itself and help drain any remaining power in the device.
After the 60 seconds are up, plug the TV back in; it should power back on, fixing the issue.
While this solution should help in most scenarios, the other fixes are a little more complex.
But don’t worry, we’ll be sure to help you every step of the way!
Make sure the outlet works
This one is a simple check you can perform to spare yourself a ton of hassle, mainly if you’re connecting the Hisense TV to an outlet you haven’t used before.
Take a device you are confident will function in the outlet, such as a phone or laptop charger you recently used, and plug it into the outlet to see if it works.
You’ll know the outlet is the problem if you plug the charger’s other end into your phone or laptop and it doesn’t charge.
Also, you may have blown a circuit if other devices or your lights are off. If that happens, you’ll have to reset the circuit breaker.
Remove the batteries from your Hisense remote
Remove the batteries from the remote if unplugging and re-plugging the television didn’t fix the issue.
Once the batteries are removed, press and hold the remote’s power button for 15 seconds.
After 15 seconds, replace the batteries in the remote and attempt to turn on the television. It should turn on momentarily.
If either of the two techniques above resolves your Hisense TV’s power issue, but the problem persists a few days or weeks later, it’s recommended to reset your TV to factory settings for a more permanent solution.
Factory reset your Hisense TV without a remote
A factory reset will not only return your TV’s settings to the factory settings but also erase any personal data on it, like your Wi-Fi network information or streaming services log-ins.
To reset the Hisense TV without a remote, take a small tool (like a paperclip) and press the “Reset” button on the back of your TV for at least 15 seconds.
If you can’t find the “Reset” button or hole anywhere on your television, you can also press and hold the “Input” button and the “Volume down” button down for at least 30 seconds.
Reset the power cord in the back of your Hisense TV
Disconnecting the power cord from your Hisense TV can offer a quick solution to any power issues you might be facing. Leave it unplugged for at least a minute before plugging it back in.
When you reconnect the cord, make sure it’s snug and secure! The assurance of a firm connection ensures a steady, reliable power flow, vital for your TV’s optimal performance.
Next, let’s power up the TV, but hold off on using the remote for now. Instead, reach for the power button directly on the TV.
This simple action helps reset the system and fixes most issues you’re having, including the television not powering on.
Ensure you’re using the right input source
A wrong input source could make it look like your Hisense TV won’t turn on.
You must choose the right source for your TV to work properly.
It doesn’t matter if you’re using a streaming device, a cable box, or a gaming system, you want to ensure that your TV’s input sources match the HDMI slot it’s plugged into.
Here’s how to do it.
With a remote
- Power up your TV.
- Press the “Source” or “Input” button on your remote.
- Choose the correct input source.
Without a remote
- Power up your TV.
- Press the menu button found on the side or bottom of your TV.
- You can navigate to the source option by pressing the volume button.
- Press the menu button to choose the source you want to use.
And if that doesn’t work, try plugging your device into another input source — it may be a hardware error with the connection.
Contact Hisense support (or another professional)
Still no luck? Try contacting Hisense customer support.
They may offer more help for your particular model, or even have a recommendation not listed in this post, such as replacing internal components like your power supply.
If the issue can be resolved over the phone or by sending your TV in for service, the Hisense customer service staff may be able to assist you.
Check your Hisense warranty
If you contacted the customer service department and they weren’t able to fix the issue, ask them about your warranty.
It’s a hail mary but you never know what’s covered under the warranty, you may be in luck!
Here’s what could come from your warranty:
- Nothing (warranty doesn’t cover the issue)
- Repair (send the TV in to get fixed or they may come right to your house to fix it)
- Replacement (you may receive a new TV depending on what happened)
It’s worth a shot if you’ve tried everything else on this list with no solution. Hope this helped!
Hi, I’m Samuel Park. I’ve worked in tech for over 12 years, and I founded TechMaestro to help you with your tech issues. Hope you find the site helpful 🙂