Most Hisense TVs eventually have the same problem: they get stuck with a black screen.
There are countless cases of Hisense TV owners claiming to have experienced this issue, with some claiming it’s been a problem for years!
Fortunately, there is a quick fix that should fix about 80% of Hisense TVs that have a black screen.
How To Fix The Hisense TV Black Screen Issue
If your Hisense TV has a black screen and cannot turn on, you’ll have to power-cycle the television. To start, unplug your television from the wall. Then press and hold the power button on the TV for about 15 seconds. After the time is up, release the button and wait another 30 seconds. Now, plug the TV back in, and it should be fixed!
Unplug your Hisense TV from the wall
No matter which Hisense TV model you own, the most common way to fix the black screen and get it back on is to unplug it from the wall outlet.
It’s crucial to wait 60 seconds after unplugging it. Before plugging it back in, be patient and wait until it has been at least a minute, or else it may not work.
In the meantime, find and hold the power button on your Hisense TV for 30 seconds while it’s unplugged. Ensure you’re pressing your TV’s power button and not the power button on your remote control.
You may find the power button on the back of your TV, on the front panel, or on either of the sides. It’s typically located near the channel and volume buttons.
Your TV will soft reset itself and help drain any remaining power in the device.
After the 60 seconds are up, plug the TV back in; it should power back on, fixing the issue.
While this solution should help in most scenarios, the other fixes are more complex.
But don’t worry, we’ll be sure to help you every step of the way!
Check all HDMI connections
If you’re still having black screen problems on your Hisense TV, the next step is to check the HDMI connections.
Make sure every HDMI wire is tight on the television and the device you’re using to stream!
It’s an issue that’s becoming more and more common with the release of new streaming devices, and there are a few different issues that could arise.
Various reasons cause HDMI connection issues:
- Loose HDMI wire
- Faulty HDMI cable
- Broken HDMI port
Once your connection is secured, double check you’re on the right input source and the picture should show perfectly!
Issue with Hisense TV backlight
Should your Hisense TV be powered on (as indicated by a black power light and audible sound), but the screen remains blank, it’s likely due to a malfunctioning LED power strip on the backlight.
For an effective diagnosis, ensure the TV is on, and then closely illuminate the screen using a flashlight (the one on your phone will suffice). It’s advisable to do this in a darkened room for better visibility.
You should be able to discern a faint image if the screen is functioning correctly.
Try using the remote to test if the TV is responsive to commands. I also recommend experimenting with the volume and input buttons on the remote.
You may have to move the light around to locate the TV’s user interface on the screen. You’ll probably spot a faint image if you hear sound cues.
This is a positive sign if a dim image is discernible when the flashlight shines on the screen and the TV responds to the remote. It signifies that the TV’s T-CON and mainboard are functioning properly.
The issue is probably with the TV’s LED backlights in such an instance.
With that said, easy DIY solutions often can revitalize your TV, sparing you the cost of professional repairs or technicians.
There’s a remote possibility that the entire panel is defective, necessitating a replacement screen. However, such an option is usually expensive and not worth the investment. Acquiring a new TV often costs less than a panel replacement. It’s relatively uncommon for a TV panel to fail unless it has suffered physical damage due to force.
Replacing Hisense LED Backlight Strips
TV backlights are composed of LED light strips. When a single light within the strip malfunctions, it renders the whole strip inoperable.
It’s simpler to substitute the entire strip instead of a solitary faulty LED light. Backlight LED strips, tailored for your specific TV model, can be ordered online.
Replacing these LED backlight strips can be somewhat tedious due to the large number of screws to be unscrewed and the need to dismantle all the bezels.
The operation also entails removing the delicate glass panel, which is fragile and substantially expensive to replace.
I would advise undertaking the LED backlight strips replacement only if you possess the requisite knowledge and experience with TV disassembly.
If this project feels too daunting, you could opt for professional services, such as a Hisense technician or a TV repair shop, albeit at a higher cost.
Usually, the price for substituting LED backlight strips costs a few hundred bucks, based on the quantity required. A typical TV has between 9 and 12 LED backlight strips, although larger models may house more.
Embarking on replacing the LED backlight strips on your TV is a gamble, but it could be the solution to the dreaded black screen of death, saving you a substantial sum in official repair costs.
It’s also a feasible solution if you face issues like an unevenly lit screen, with one side displaying an image while the other doesn’t, or if the screen appears exceedingly dim.
Replacing the T-CON Board
If you fail to discern any image, even when a light is aimed directly at the screen, there’s a high probability that the T-CON board of your Hisense TV is malfunctioning.
The T-CON board of a television is pivotal for generating the image displayed on the screen.
Despite the task seeming intimidating initially, replacing the T-CON board is quite a manageable DIY venture.
To find a replacement T-CON board, you only need to search your TV’s model number on online platforms such as Amazon or eBay. These boards are typically less than $100, making them a budget-friendly repair option.
Fortunately, substituting a T-CON board is significantly less complex than replacing LED backlights. The process involves removing the TV’s rear panel, detaching the ribbon cables linked to the T-CON board, unscrewing it, extracting the faulty board, and inserting the new one in its place.
This operation can be completed in just a few minutes. Generally, it involves removing around four screws and disconnecting two or three ribbon cables linked to the panel.
Factory reset your Hisense TV without a remote
A factory reset will return your TV’s settings to the factory settings and erase any personal data on it, like your Wi-Fi network information or streaming services log-ins.
To reset the Hisense TV without a remote, take a small tool (like a paperclip) and press the “Reset” button on the back of your TV for at least 15 seconds.
If you can’t find the “Reset” button or hole anywhere on your television, you can also press and hold the “Input” button and the “Volume down” button down for at least 30 seconds.
Contact Hisense Support (or Another Professional)
Still no luck? Try contacting Hisense customer support.
They may offer more help for your particular model or even have a recommendation not listed in this post, such as repairing the power board, fixing overheating issues, or repairing the circuit board, which are all commonly reported issues.
If the issue can be resolved over the phone or by sending your TV in for service, the Hisense customer service staff may be able to assist you.
And if they aren’t able to help you with the issue, it’s worth asking about your warranty to see if it’s covered.
Hi, I’m Samuel Park. I’ve worked in tech for over 12 years, and I founded TechMaestro to help you with your tech issues. Hope you find the site helpful 🙂